Auto pro car care warranty and First Coast Powertrain Warranty Information
First Coast Powertrain's part warranties cover everything from missing, incorrect, or damaged parts to customer returns. We will cover product failure due to defective materials, and we guarantee to replace or repair your defective item, but never refund your purchase price within stated warranty periods below.
Limited Warranty and Liability on Used Parts
Our free standard warranty covers all Auto Pro Car Care and First Coast Powertrain used parts except airbags, seat belt assemblies, and tires for 12 months or 12,000 miles, whichever comes first. This covered by yard we purchased from. Not by First Coast Powertrain.
The prices of the extended warranties vary according to each part.
Labor is covered 90 days or 3000 miles and only within the area of Jacksonville Florida.
What is not covered?
Part accessories sent with the part for the convenience of installation. Reused parts off your engine or transmission and any wiring or electrical part, cooling system accessories or failure to adhere to proper maintenance and failure in stopping the vehicle when CEL light is on or overheating,, each used engine comes with a heat pop tab that will tell us if the vehicle has overheated and damage has been caused by leak or blown head gasket or overheating.
We cannot inform you if a part will fit any other year/make/model or application. We do not sell parts that an outside source looks up. The year, make, and model of the vehicle or part listed on Auto Pro Car Care and First Coast Powertrain is within a range of interchangeability and may not be the exact year and model as the part or vehicle you input. The only years/makes/models or other applications we guarantee the part will fit are those listed on our website. It is the buyer's responsibility to research and determine whether the items will fit on other vehicles or work in other applications.
For Used engine assemblies
Engine warranties are limited to manufacturing defects in the block, heads, pistons, crankshafts, camshafts, rockers, and oil pumps. We do not warranty any attached accessory parts, such as switches, sensors, cables, electronics, belts, hoses, water pumps, and manifolds. Unless we install these parts then they carry manufacturers warranty.Tow, rental and use beyond realm of Duval County is not covered..
For transmission assemblies
Used and rebuilt Transmission warranties are limited to the transmission housing, torque converter (included for automatic transmissions) and all internal components, including gears and shafts. The warranty does not cover any external wiring, sensors, or other external parts that can be transferred from your current transmission.Tow, rental and use beyond realm of Duval County is not covered. No electronics are covered except by manufacturer warranty, our electronics sold carry no warranty except the manufacturer warranty.
For axle assemblies
Warranties on axle assemblies cover the differential and its internal parts, drive axles, wheel bearings, and wheel flanges. We do not warranty against damages that may occur during installation or use of our axle assemblies any existing part of your vehicle to which these parts connect, including your braking system parts, suspension parts, and wheels.Tow, rental and use beyond realm of Duval County is not covered.
Limited Warranty and Liability on New Aftermarket Auto Parts
Our free standard warranty covers FIRST COAST POWERTRAIN new aftermarket auto parts for a period of 1 year from the delivery date of your item by manufacturer. It covers functionality problems that occur with the auto part as a result of manufacturing. It does not cover damage caused by improper installation, by accidents or damage sustained after installation, or by negligence in maintaining the part after installation or ceasing use when leaking or when check engine light is displayed. Intermittent problems are generally wiring and as that is privy to the vehicle no warranty on your intermittent concern is covered.
FIRST COAST POWERTRAIN is not liable for any damages caused by misuse, incorrect installation, modification of the product, accidents, neglect, or normal wear or intermittent internal or external intermittent issues.
FIRST COAST POWERTRAIN is also not responsible for any labor charges for installation (unless a part was purchased with an additional labor-charge warranty), inconveniences, or any other expenses that may be related to the installation or use of our parts, regardless if purchased from us or from an independent reseller.
All implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to the duration of this warranty and do not cover incidental or consequential damages. Some states do not allow limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
You contact us.
Please include the order number and details of the issue with your part.
We review and respond.
We will review your warranty claim.
We may request photos of the part or parts in question, and your VIN.
We may replace the part with a functionally equivalent part.
We may ask you to return the part for repairs.
We will never refund you the cost of the part replacement only. Warranty only..
We reserve the right to inspect any item prior to replacement.
Full warranty terms and conditions are available on our FIRST COAST POWERTRAIN website.
The buyer hereby acknowledges that due to the nature of used auto parts, any liability of First Coast Powertrain for all causes shall be limited to the price paid for the goods sold or provided. If a part sold by First Coast Powertrain under warranty fails to operate, liability shall be limited to the replacement of the part or a remedy not to exceed the price paid for the part, at First Coast Powertrain's option.
All warranties are null and void if ...
The vehicle is converted from a private passenger use to commercial or fleet use, or is used for racing or other competition or off-road recreational purposes.
Failure is caused by abuse, misuse, or modifications.
Failure is caused by using the part for any use other than what was intended or recommended by the manufacturer.
The part fails or becomes defective due to the vehicle being involved in a collision.
The part is installed or operated outside the United States.
The installed heat tab center is melted or removed.
The part is sold "as is" as indicated on the front of the sales invoice or in a statement of terms on the website.
Labor and installation
FIRST COAST POWERTRAIN is not responsible for injury or damage sustained during or as a result of the installation of our parts.
Regarding replacement engines: timing belts, thermostats, spark plugs, fluids, and seals are routine-maintenance items that should be replaced at the time of the installation of parts related to or dependent upon such items if needed.
The part(s) installer must follow any Recommended Installation Procedures FIRST COAST POWERTRAIN provides to maintain warranty coverage.
This warranty does not cover freight costs or similar charges.
All implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to the duration of this warranty and do not cover incidental or consequential damages. Some states do not allow limitations on the duration of an implied warranty or the exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state.
Effective date 10/01/2019